MCDI Alarm Response Software – Dispatch and Incident Management

MCDI ALARM RESPONSE SOFTWARE

MCDI Alarm Response Software is a specialized solution designed to streamline alarm response operations for central monitoring stations and private security companies. It provides real-time coordination of alerts, resources, and personnel to ensure fast and effective incident handling.

Integrated with MCDI’s ecosystem — including SECURITHOR, MVP, and MCB Go — the platform allows dispatchers to verify alarms, assign guards, track patrols, and generate comprehensive incident reports. With a responsive interface and mobile compatibility, it enhances field communication and improves operational efficiency.

MVP – CMS Alarm Monitoring Software with Interactive Map Interface

MVP – CMS Alarm Monitoring Software with Interactive Map Interface

MVP (Map View and Plans) is an advanced CMS software module that integrates a visual map interface for real-time monitoring and rapid response to both alarm and fire events. Designed with clear layout and event-coded icons, MVP allows operators to instantly identify incident locations, device statuses (active/inactive), and take immediate action.

Ideal for organizations managing their own internal security systems — such as industrial facilities, factories, infrastructure, and public institutions — MVP enables users to locate nearby response teams or personnel with a single click, optimizing time-critical decision-making and deployment.

Key Features:

  • Interactive map-based interface with real-time device and alarm status

  • Clear event classification using visual icons and color codes

  • One-click identification of nearest security personnel or response stations

  • Multi-zone and multi-event monitoring from a central interface

  • Tailored for large-scale internal alarm and fire monitoring systems

MCB Go – Real-Time Mobile Workforce Monitoring and Security Staff Management

MCB Go – Real-Time Mobile Workforce Monitoring and Security Staff Management

MCB Go is a dedicated software solution for managing and monitoring mobile personnel. It provides seamless communication between the control center and field teams, enabling real-time tracking, task assignment, geofencing, and on-site reporting with photo or video evidence.

MCB Go operates as a standalone application or as an integrated module within the SECURITHOR Central Monitoring System. It is ideal for security firms, patrol services, logistics companies, and field operations requiring real-time workforce visibility and task control.

Key Features:

  • Real-time location tracking and status updates for mobile staff

  • Task assignment, route monitoring, and rapid response coordination

  • Geofencing with notifications for zone entry/exit events

  • Field reporting with image/video attachments from personnel

  • Can be deployed independently or as a module within SECURITHOR

SECURITHOR – Central Monitoring Station (CMS) Management Software

SECURITHOR – Central Monitoring Station (CMS) Management Software

SECURITHOR is a powerful Central Monitoring Station (CMS) software designed to manage a wide range of security monitoring needs—from guard posts and industrial zones to commercial buildings and large-scale alarm monitoring centers. The platform supports monitoring of up to 50,000 sites within a single system, providing a robust, flexible, and fully customizable solution for total security control.

Trusted in over 9,000 installations across 70 countries since 1994, SECURITHOR is ideal for both internal security operations and third-party monitoring service providers. With a wide range of optional modules, users can scale and customize the software to meet the unique demands of any project.

Key Features:

  • Monitor up to 50,000 accounts from a single CMS platform

  • Video verification support for major brands (e.g., HIKVISION, DAHUA – ST1/STS versions)

  • Scheduled reporting via email for efficient security auditing

  • Expandable multi-operator workstations for 24/7 response

  • Alarm handling with both manual and automated modes

Optional Add-On Modules:

  • MCB – Mission Control Board for staff dispatch & tracking

  • CTD – Click-to-Dial with built-in call recording

  • Verificathor – Event-triggered alerts and multi-channel verification

  • WAM – Web Access Module for clients, installers, and admins

  • APS+ – Panic button app for end users on iOS/Android

  • CAM+ – Enhanced video verification for wider camera compatibility

  • Direct Backup – On-premise backup to secure system continuity

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